This Privacy Policy explains how Rizzio Team (“Rizzio,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you use the Rizzio mobile application and related services (collectively, the “Service”). By using the Service, you understand and agree that we will collect and use information as described in this Privacy Policy.

If you do not agree, please do not use the Service.

1) About Rizzio

Rizzio is a community for cosplay enthusiasts. Users can share and watch immersive video content, engage with the community, and explore a curated feed of cosplay performances and creativity.

2) Information We Collect

We collect information in the following categories:

2.1 Information you provide

  • Account information: name, username, email address.
  • Customer support: information you include in communications with us (e.g., support requests, bug reports, and messages).
  • Content you choose to upload or submit: such as photos, videos, captions, comments, and other text or media (“User Content”).

2.2 Information collected automatically

  • Device information: device model, operating system version, language, time zone, and similar technical identifiers.
  • Usage data and analytics: interactions with features, screens viewed, content engagement, timestamps, and performance metrics.
  • Crash logs and diagnostics: app crash reports, error logs, and related diagnostics.
  • Location data (only if you allow it): approximate and/or precise location derived from device settings and permissions.

2.3 Cookies and similar technologies

  • Used for login, preferences, and basic performance measurement (may include web beacons).
  • You can manage cookie settings via your browser/device settings where applicable.

3) Photos, Face-Related Data, and Biometrics

  • We do not perform face recognition, biometric identification, or create biometric templates from your photos/videos.
  • If you use features that process photos or text to generate outputs, processing is designed to be transient: data used for the generation is deleted from our servers immediately after processing is completed, unless retention is required for security, legal compliance, or you explicitly choose to store it.
  • By default, generated outputs are stored locally on your device when the feature supports local storage.
  • We do not use your photos, face-related content, or generated outputs for advertising/marketing profiling.
  • We do not use your photos, face-related content, or generated outputs to train third-party models, and we do not sell such information.

4) Optional AI / Automated Processing Features

Some features may use automated processing (including AI-enabled techniques) to create or enhance content you request (such as transforming text or images into generated outputs).

When you choose to use these features:

  • Your uploaded text/images are processed on our own servers controlled by Rizzio Team.
  • We do not share the uploaded inputs or generated outputs with any third-party providers for processing.
  • We do not disclose the inputs or outputs to third parties except as described in Section 7 (e.g., with your consent, for legal reasons, or to protect rights).
  • Inputs are deleted immediately after processing is completed. You control whether to upload content and whether to generate outputs.

5) How We Use Information

We use information to:

  • Provide and maintain the Service (account creation, authentication, core features, and content delivery).
  • Personalize your experience (e.g., feed ranking, recommendations, and preferences).
  • Improve the Service (analytics, debugging, performance monitoring, product development).
  • Promote safety, integrity, and security (fraud prevention, abuse detection, enforcement of our rules).
  • Provide customer support and communicate with you (respond to requests and send service-related notices).
  • Comply with legal obligations and enforce our rights.

We do not sell your personal information.

6) Legal Bases (Where Applicable)

Depending on your location, we process information based on one or more of the following:

  • Contract: to provide the Service you request.
  • Legitimate interests: to secure, improve, and operate the Service.
  • Consent: for optional features such as location permissions and certain automated processing tools.
  • Legal obligation: to comply with applicable laws and lawful requests.

7) How We Share Information

We share information only as necessary and with minimal scope, in the following situations:

7.1 With your direction or consent

You may share information when you choose to post content publicly, or when you authorize us to share it.

7.2 With service providers (processors)

We may use trusted vendors to help us operate the Service (e.g., hosting, security, analytics, and customer support tooling). They may process information on our behalf under contractual obligations to protect it, use it only for our instructions, and keep it confidential.

7.3 For legal and safety reasons

  • Comply with law, regulation, legal process, or governmental request.
  • Investigate or address fraud, security, or technical issues.
  • Protect the rights, property, and safety of Rizzio, our users, or the public.

7.4 Business transfers

If we are involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction, subject to appropriate safeguards.

8) International Transfers

Your information may be processed in countries other than where you live. Where required, we use appropriate safeguards for cross-border transfers (such as Standard Contractual Clauses (SCCs) or other lawful mechanisms).

9) Security

We implement reasonable administrative, technical, and physical measures designed to protect your information, including:

  • Encryption in transit and at rest where appropriate.
  • Access controls and least-privilege practices.
  • Periodic security reviews and audits.
  • Backups and disaster-recovery practices.

No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

10) Data Retention

We retain information only as long as needed for the purposes described in this policy:

  • Account information: for the duration of your account.
  • If you delete your account: we will delete or anonymize your personal information within 30 days, unless retention is required by law, security, or dispute resolution.
  • Usage analytics: generally up to 12 months.
  • Customer support records: generally up to 6 months.

We may retain limited information longer where necessary to comply with legal obligations, resolve disputes, or enforce our agreements.

11) Your Rights and Choices

Depending on your location, you may have rights to:

  • Access and obtain a copy of your information.
  • Correct inaccurate information.
  • Delete your information.
  • Restrict or object to certain processing.
  • Withdraw consent (for example, location permissions) at any time.

To exercise these rights, contact us at ziv.starosta@hotmail.com. We aim to respond within 5 business days.

12) Age Requirements

The Service is intended for users aged 17 and older. We do not knowingly collect personal information from children. If you believe a minor has provided personal information, contact us and we will take appropriate steps to delete it.

13) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will update the “Effective Date” above and, where appropriate, provide additional notice within the Service. Your continued use of the Service after an update means you understand the updated policy.

14) Contact Us

If you have questions or requests about this Privacy Policy, contact:

  • Rizzio Team
  • Email: ziv.starosta@hotmail.com
This page is a static policy document for App Store review and user transparency.